Fees and payouts

Last updated: 2026-10-06

This page is the one place where the fees, the shares and the timing are written down. The Terms point here, and every screen where money is given or received links to it.

What a supporter pays

• Supporters choose the amount — at least $5.00 — and pay it once or on repeat (every day, week, month or year), by card through Stripe. Nothing is added to it.
• Stripe takes its card fee from each payment: 2.9% + $0.30 for a US card, more for a card from another country or a payment in another currency. Stripe sets this fee; Hub Nexus receives none of it.
• Repeating support can be changed or cancelled at any time under Settings → Payment.

What Hub Nexus keeps

Hub Nexus keeps 14% of what is left after Stripe’s fee. It pays for running the site, the review system that keeps every version, and what Stripe charges us to pay people out. Everything else goes to the people who made the page or publication.

How a page’s share is divided

• The rest is divided in shares between the page’s maintainers: the author has 2 shares and each contributor 1. Contributors are the people the author invited to help maintain the page; having a change published does not by itself make someone a contributor.
• Only people Stripe can pay are counted: someone who has not finished setting up payouts is told how to, and their share goes to the others.
• If nobody on a page can be paid yet, the payment stays with Hub Nexus. The Support box says so before anyone pays.
• Each amount is rounded down to the cent; the fractions left over stay with Hub Nexus.

Example. $5.00 once, to a page with an author and two contributors. Stripe’s card fee is $0.45, leaving $4.55. The author gets $1.95 and each contributor $0.97: $3.89 in all, 78% of the $5.00. Hub Nexus keeps $0.66.

Publications

• Readers can support a publication every month. After Stripe’s fee and Hub Nexus’s 14%, half goes to its curators in equal parts and half to the authors of its published pages, by how many of them each wrote.
• As with pages, only people Stripe can pay are counted. If nobody on one side can be paid, the other side gets the whole; if nobody at all can be, the payment stays with Hub Nexus.

Example. $10.00 a month to a publication with two curators and three authors who wrote four, one and one of its pages. Stripe’s card fee is $0.59, leaving $9.41. Each curator gets $2.02; the authors get $2.69, $0.67 and $0.67. Hub Nexus keeps $1.34.

Workspace recognition budgets

A workspace can add money to a budget that pays its members each month. What it adds is credited after Stripe’s fee and Hub Nexus’s 14%. Each month the monthly amount is divided between the members who can be paid: 2 shares for each published page they wrote, 1 for each page they contributed to. If nobody can be paid, the budget keeps the money.

When the money arrives

• Each person’s share is sent to their Stripe account within seconds of the payment going through.
• Stripe then pays it into their bank automatically, usually 2 to 4 business days later. The first payout to a new account takes 7 to 14 days while Stripe checks it.
• Every payment and payout is listed in your Stripe account: Settings → Payment → Update.

Getting paid

• To be paid you set up payouts under Settings → Payment, with Stripe. Stripe asks for your identity and a bank account, and decides which countries it can pay to; its form tells you if yours is not one of them.
• Payouts are made by Stripe under the Stripe Connected Account Agreement.

Refunds

• A one-off payment can be refunded within 14 days, in full except Stripe’s card fee, which Stripe keeps.
• Repeating support can be refunded for the unused days of the current period; refunding it also ends it.
• When a payment is refunded, the same share of it is taken back from each person it paid.

Taxes

Everyone who is paid is responsible for the taxes on what they receive. Hub Nexus is a company, so supporting a page or Hub Nexus is a payment, not a tax-deductible donation.

If anything here changes

This page changes first, and the date at the top moves with it.