Are you a former AT&T unlimited data plan customer? Read on

Image

Today, the FTC announced a new claims process to return money to thousands of former AT&T customers as a result of a $60 million settlement with AT&T. To date, $52 million has already been refunded.

Are you a former AT&T customer who had an unlimited data plan between October 2011 and June 2015 and you haven’t already cashed a check from AT&T? You might be eligible to get a payment. Are you a current AT&T customer who had an unlimited data plan during this time? No need to file a claim — you should have gotten a bill credit from AT&T in early 2020.

Why are some customers who had unlimited plans getting money back? The FTC says that AT&T throttled their data, slowing down their internet speed after they used a certain amount of data in a billing cycle. The limits on this “unlimited” plan made it hard — and, in some cases, impossible — to browse the internet or stream videos. And, before people signed a long-term contract, AT&T didn’t adequately disclose to customers that it would slow down their internet.

Here’s what to know:

• Find out if you’re eligible and file your claim today at ftc.gov/ATT.
• You have until May 18, 2023, to file a claim.
• Questions about filing a claim? Call the refund administrator at 1-877-654-1982 or email info@ATTDataThrottling.com.

And remember, if you think a company is slowing down your data or internet service without telling you, report it at ReportFraud.ftc.gov.

Where this page came from

This page was imported from Federal Trade Commission. Published by the Federal Trade Commission and, as a work of the United States government, in the public domain; material credited to others is left out.

Nobody has written it yet — it is the source material at a new address, which is why search engines are asked to skip it and why no one earns from it. It is up for grabs: take it on, and it is yours to rewrite and to earn from.