FTC returns money to customers of deceptive auto dealerships

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Buying a car is a big purchase that most of us have to finance. Many people who financed vehicles they bought at Tate’s Auto had their vehicles repossessed. Why? According to the FTC, Tate’s Auto, which had four dealerships across Arizona and New Mexico, misled their customers and lied to lenders. This meant that, in many cases, people got loans they couldn’t afford to pay back. Today, the FTC began returning more than $415,000 to thousands of those customers. Read on to learn more.

Those who qualify for a refund will get a check in the mail or — if requested — a payment through PayPal. If you get a refund, cash that check within 90 days or redeem that PayPal payment within 30 days.

In 2018, the FTC sued Tate’s Auto and its owner for allegedly using deceptive advertising, not giving customers details about vehicles’ leases and financing terms, and inflating customers’ income and down payment information on applications to lenders. Many of Tate’s Auto customers were citizens of the Navajo Nation, and Tate’s Auto frequently ran radio and print ads in Navajo media. The FTC settled with the auto dealerships in August 2020 and their owner in July 2021.

If you have questions about this refund or your eligibility, visit ftc.gov/TatesAuto. Or reach out to the refund administrator JND Legal Administration at 888-964-0009. And remember: the FTC never requires you to pay money or give account information to get a refund. Spotted someone doing that? It’s a scam. Report it at ReportFraud.ftc.gov.

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