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This CDC QuickStats shows who used telemedicine in 2021, based on the National Health Interview Survey question: "In the past 12 months, have you had an appointment with a doctor, nurse, or other health professional by video or phone?"

Bar graph of the percentage of adults aged 18–64 who used telemedicine in the past 12 months, by sex and health insurance coverage, 2021.

Telemedicine use among adults aged 18–64 in 2021, by sex and insurance. Credit: Centers for Disease Control and Prevention.

The numbers

Overall, 35.3% of adults aged 18–64 had a telemedicine visit in the past 12 months.

CoverageAllWomenMen
All adults35.3%41.7%28.8%
Private insurance37.5%44.4%30.5%
Medicaid or other public coverage39.3%42.4%34.3%
Uninsured14.0%19.5%9.8%

What stands out

  • Women used telemedicine more than men — overall and in every coverage group.
  • Insurance made a big difference. Adults with private insurance or Medicaid and other public coverage were far more likely to have a telemedicine visit than uninsured adults, among both women and men.

Private insurance includes employer, directly purchased and local or community plans; public coverage includes Medicaid and other state-sponsored plans among adults without private insurance. Estimates come from household interviews with the civilian, noninstitutionalized population.

Sources

Based on "QuickStats: Percentage of Adults Aged 18–64 Years Who Used Telemedicine in the Past 12 Months, by Sex and Health Insurance Coverage — National Health Interview Survey, United States, 2021," by Jacqueline Lucas, Maria Villarroel and Robin Cohen, National Center for Health Statistics, Morbidity and Mortality Weekly Report 72(9), Centers for Disease Control and Prevention; a work of the United States government in the public domain.

LanguagesEnglish

Licence: CC0 1.0 (public domain) · Adapted from www.cdc.gov

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