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What exactly would I be reselling?
Website chat that answers from your client's own site and books jobs, a text conversation for callers your client missed, and a one-tap hand-off to a person, all under your brand.
Can I see it before the pilot?
Yes. Try the live demo on a made-up plumbing business, or send us any prospect's website and we send back a working demo link. The demo itself builds in about a minute.
Does your name appear anywhere my clients or their customers see?
No. Our name isn't in the chat's code, texts, emails, pages or web addresses, and there's no "powered by" tag. Demo links use our address for now, until the pilot's agency console gives you your own.
What does it cost me?
A flat monthly price for the pilot, locked for 12 months, then a price per live client with no base fee, month to month and locked for 24 months, texting registration included. The numbers are in the partner guide you get with your first demo.
What do my clients pay?
Whatever you set. They're billed through your own Stripe account.
How fast does a client go live?
Chat works the same day, and missed calls reach the owner as leads. Texting starts when the carriers approve the registration, usually in 3 to 7 business days, within 2 weeks at most.
What if the AI doesn't know an answer?
It says so and offers to have someone get back to the homeowner. The question goes on the owner's Questions page, and the owner's answer becomes a confirmed fact.
Could it quote a wrong price or promise a discount?
It states prices only as the owner wrote them, and a check replaces any reply with an amount, time, link or offer the facts don't contain. It never offers discounts.
Does the demo contact my prospect?
Never. The phones in the demo are simulated, and nothing is sent.
Which scheduling tools does it book into?
Jobber and Google Calendar in the pilot. Housecall Pro and ServiceTitan come later. For everyone else, bookings arrive as requests the owner accepts.
Does it answer phone calls?
Not yet. AI phone answering comes after the first paying customers. Until then, a missed call gets a short greeting, voicemail with a transcript, and a text conversation if the caller presses 1.
What happens if a client leaves?
It's month to month with one-click cancel. The phone number stays the client's, and their data exports in full.
How do I start?
Request a free demo of a prospect's website. You get the demo link, the partner guide with the prices, and a pilot spot if you want one.
In these publicationsHow to resell Second Shift
Licence: CC BY 4.0
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