How to resell Second Shift
The agency's guide to Second Shift, the white-label AI front desk for home-service businesses: what you'd resell, the demo that sells it, going live with a client, and the rules it keeps.
12 pagesCurated by Support @ Hub NexusUpdated
Following means one email when a page is added — nothing when a page changes.
Following means one email when a page is added — nothing when a page changes.
Pages
Page 1By Support @ Hub Nexus
What Second Shift is, who uses it, how it reaches a homeowner through your agency, and what works today.
Page 2By Support @ Hub Nexus
How an agency turns any home-service website into a working demo in about a minute, checks its ten hard questions, and sends the link.
Page 3By Support @ Hub Nexus
What happens when an agency turns a demo into a live client, the owner's two setup steps, and call forwarding and texting registration in plain words.
Page 4By Support @ Hub Nexus
The chat from a question to a booked visit in about five taps, what happens after a missed call, and the texting rules homeowners can count on.
Page 5By Support @ Hub Nexus
Every lead as a text with a call-back link, taking a conversation over by replying, the leads page with every conversation, and the questions and facts the owner keeps in order.
Page 6By Support @ Hub Nexus
White label with no vendor name anywhere, your price through your own Stripe, one console for every client, and the terms that protect an agency's margin.
Page 7By Support @ Hub Nexus
The ten rules built into the AI front desk for every client, from facts taken only from the business's own site to texts sent only with a yes.
Page 8By Support @ Hub Nexus
Six things that set the AI front desk apart from the 18 front desks, 14 owner tools and 12 agency platforms compared in November 2026, and where each shows to a prospect.
Page 9By Support @ Hub Nexus
What happens to conversations, recordings and numbers: used only to serve that business, walled off, kept as proof of consent, and the client's to take.
Page 10By Support @ Hub Nexus
Twelve questions agencies ask before reselling the AI front desk, from what exactly they'd resell to what happens when a client leaves.
Page 11By Support @ Hub Nexus
What business owners ask before going live and what homeowners ask in the chat, with the answers the AI front desk gives, for the agency selling it.
Page 12By Support @ Hub Nexus
Plain definitions of the words in this guide, from AI front desk and facts sheet to texting registration and white label.